Shipping Policy
Shipping Policy
Every order is made to order, and shipped with care.
Order Processing
Every order is made to order. Production begins within 24 hours of your order being placed, after which changes or cancellations are not possible.
Standard Processing: 5–6 business days
Urgent Orders: 2–3 business days
Delivery Timeline
After processing, orders are shipped through reliable courier partners.
Standard Shipping: 10–12 business days (estimated)
Fast Shipping: 5–6 business days (estimated)
We always strive to deliver earlier than the estimated time, but actual delivery depends on courier operations and customs clearance. Spades New York is not liable for delays caused by courier services or customs authorities.
Duties & Taxes
All duties, tariffs, and taxes imposed by the destination country are the customer’s responsibility and are not included in the listed price. If a parcel is returned or lost due to unpaid duties or tariffs, Spades New York will not issue a refund or replacement.
Tracking Your Order
Once your order ships, you will receive tracking details by email. You can also check your order status any time from your account, or get in touch at info@spadenewyork.com.